Assistant Spa Manager

Hamilton, Bermuda

Ready to take your spa management career somewhere extraordinary?

Join the award-winning team in beautiful Bermuda, where you'll help lead a luxury spa operation within one of the island's most prestigious resorts.

The Role

Reporting to the Spa Operations Manager, you'll play a key role in the day-to-day running of the spa, leading and inspiring a high-performing team while delivering exceptional five-star guest experiences.

You'll be responsible for:

• Supporting the daily operation of the spa, reception, fitness and therapist teams.

• Coaching, training and developing colleagues to luxury service standards.

• Leading recruitment, onboarding, performance management and payroll.

• Driving guest satisfaction and resolving issues with professionalism.

• Managing budgets, labour costs, KPIs and operational performance.

• Overseeing inventory, health & safety, cleanliness and compliance.

• Supporting promotions, events and continuous service improvements.

About You

We're looking for a confident and passionate spa leader who thrives in a luxury environment.

You'll have:

• NVQ Level 2 & 3 Beauty Therapy (or international equivalent).

• At least 2 years' experience in a Spa Management or Assistant Spa Management role within a luxury hotel, resort or cruise ship.

• Proven leadership, coaching and team development skills.

• Experience managing budgets, payroll, forecasting and KPIs.

• A genuine passion for delivering outstanding guest experiences.

• Flexibility to work weekends, evenings and public holidays when required.

• A UK or US visa.

If you're ready for an exciting international career move with a world-class luxury resort, we'd love to hear from you.