Spa Therapist
Hamilton, Bermuda
At Hamilton Princess & Beach Club, our strategy centre's on attracting top talent to join our international team of service professionals committed to creating unforgettable guest experiences. As a valued member of our Spa team, your passion, professionalism, and exceptional interpersonal skills will help us deliver the highest standard of service.
Summary of Responsibilities
Reporting to the Lead Spa Therapist, your responsibilities will include, but are not limited to:
Consistently delivering professional, engaging, and proactive guest service while supporting your colleagues.
Demonstrating Fairmont core values in all guest and team interactions.
Providing exceptional massage and body treatments, including Swedish, Aromatherapy, Deep Tissue, Hot Stone, Body Scrubs, and Body Wraps.
Performing skin care services using facial equipment.
Confidently delivering depilatory waxing services, including intimate waxing.
Providing nail services such as natural nail spa manicures, spa pedicures, and gel nail applications.
Maintaining a clean, hygienic, and well-organized work environment, ensuring all equipment is safe and properly maintained.
Generating revenue through effective product and service recommendations.
Addressing guest concerns promptly, completing all required documentation, and notifying management and relevant departments as needed.
Adhering to all corporate, hotel, departmental, and safety policies and procedures.
Participating in hotel committees, special projects, events, and promotional activities as required.
Following all Health & Safety training, guidelines, and best work practices.
Performing additional duties and assignments as requested by the department.
Qualifications
A valid Aesthetician/Cosmetology license, Beauty or Spa Therapy diploma, or UK-equivalent NVQ 3 Beauty Therapy qualification is required.
A minimum of 2 years’ experience in massage, beauty, and spa therapies within a luxury hotel environment is strongly preferred.
Current First Aid and CPR certification is strongly preferred.
Strong guest-service focus with the ability to remain calm, courteous, and professional at all times.
Energetic with exceptional interpersonal and communication skills.
Highly organized, with the ability to prioritize tasks and manage multiple responsibilities.
Proven ability to excel in a fast-paced, demanding environment.
Demonstrated ability to work collaboratively in a multicultural and diverse team.
Strong work ethic; responsible, reliable, and able to work extended hours including evenings, weekends, and public holidays.
Physical Requirements
Frequent standing and walking throughout the shift.
Moderate visual effort.
Ability to perform effectively in a busy, high-energy environment.
Job Type: Full-Time
Salary
Annual Live-out: $25,251.20
Annual Live-in: $19,822.40
All Spa Therapists earn a 10% commission on services performed and retail sales. In addition, all services are subject to a 17% gratuity payable directly to the service provider. With commissions and gratuities, therapists can earn an average annual salary of £65,045.75 (BMD $77,000.00).
